Norse Paddles Rafting Trip

Come paddle one of New York State's best kept secrets, the Genesee river gorge in Letchworth State Park. Go to http://www.adventure-calls.com/index.html for more information!

Refund Policy

Payment

We accept money orders, cashier's checks, personal checks, and credit cards for payment.
Personal checks must clear before the item is shipped, so please allow up to 14 days for confirmation that your check has cleared.  For faster processing, pay using a credit card

Shipping

All orders are shipped via UPS ground.
Shipping fees are not refundable under any circumstance.
Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.

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Returns

Returns will be accepted only if the return is sent within seven days of the delivery confirmation date.
A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There are no refunds on items damaged in shipping.  In that case, you must file a claim with the carrier.
Orders that are paid for with a credit card and returned will be assessed a $3.00 processing fee. 
All packages are to be fully insured.  You must notify us of any return so that we will be expecting your package.  Returns that are sent without our prior knowledge will be refused.
We do not refund shipping costs or credit card fees.  They will be deducted from the total amount of your refund.

Warranty

Norse Paddles are warranteed from defects related to workmanship and materials for up to one year from date of purchase. Full replacement or repair as determined at our factory. Return paddles to the factory address. Due to the nature of paddle use, broken paddles that show obvious signs of abuse will not be covered.

Disclaimer

Paddle sports can be dangerous. By purchasing a Norse paddle you asume all risk and liabililty while using a Norse paddle. Norse is not responsible for any injury or death that occurs while using a Norse paddle. Norse Paddle Company, LLC recommends that you always wear a PFD, know your paddling venue,weather forecast, river levels and seek out qualified instruction for learning to paddle safely.